1. Information We Collect

We may collect and process the following types of information:

1. Personal Information: Name, email address, phone number, billing address, and payment details.
2. Technical Information:
   • IP address, browser type, and version.
   • Device information such as operating system and device ID.
   • Log files, error reports, and diagnostic data.
3. Usage Information: Details about your use of our software or services, such as session duration, features accessed, and preferences.
4. Communication Data: Messages or inquiries sent to customer support or through other communication channels.
5. Cookies and Tracking Data: Information collected via cookies or similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

1. To provide and maintain our services.
2. To personalize user experience and improve our software functionality.
3. To process transactions and send billing information.
4. To communicate updates, promotional offers, or service-related notifications.
5. To analyze user behavior for research and development purposes.
6. To enhance security and detect/prevent fraud or unauthorized access.
7. To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

1. Service Providers: Third-party vendors supporting our business operations, such as payment processors, cloud hosting, or analytics providers.
2. Legal Authorities: If required to comply with applicable laws, legal proceedings, or government requests.
3. Affiliated Businesses: Within our company group or with trusted partners for collaborative purposes, subject to confidentiality agreements.
4. Mergers or Acquisitions: In the event of a business merger, sale, or acquisition, your data may be transferred as part of the business assets.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

5. Your Rights

As a user, you have the following rights:

1. Access: Request access to your personal data and obtain a copy.
2. Correction: Request corrections to inaccurate or incomplete information.
3. Deletion: Request the deletion of your data, subject to legal obligations.
4. Data Portability: Receive your data in a structured format for transfer to another provider.
5. Objection: Object to data processing for direct marketing or other purposes.
6. Consent Withdrawal: Revoke consent for data processing at any time.

6. Data Security

We implement robust security measures to protect your data, including:

1. Encryption of sensitive data during storage and transmission.
2. Regular security audits and vulnerability assessments.
3. Access control policies limiting data access to authorized personnel.
4. Secure disposal of redundant data.

7. Third-Party Links

Our services may include links to third-party websites or applications. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies.

8. Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or service notifications.